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The philosophies used by Toyota Motor Corporation are "Daily improvements" & "Good Thinking. Good Products" (Toyota Motor Corporation, 2010). The concepts used are such as "mutual ownership of problems", or "genchi genbutsu", (solving problems at the source instead of behind desks), and the "kaizen mind", (an unending sense of crisis behind the company’s constant drive to improve) "The Toyota Way, which has been passed down since the Company? s founding, is a unique set of values and manufacturing ideals. Clearly, our operations are going to become more and more globalized.

With this in mind, we compiled a booklet, The Toyota Way 2001, in order to transcend the diverse languages and cultures of our employees and to communicate our philosophy to them. " - Mr. Fujio Cho, President, competitors of toyota Motor Corporation (Toyota Motor Corporation Annual Report, 2003, page 19) The original Toyoda precepts from 1935 which is ‘be contributive to the development and welfare of the country (company) by working together, regardless of position, in faithfully fulfilling your duty’. Besides that :- Be ahead of the times through endless creativity, inquisitiveness, and pursuit of improvement.

Be practical and avoid frivolity. Be kind and generous; strive to create a warm, homelike atmosphere. Be reverent, and show gratitude for things great and small in thought and deed. There were only two pillars in pursuing the mission for the employees : 1. Continuous improvement (Kaizen Firstly, put the customer first by learn the customer preferences toward product. Secondly, live the customer and empathize with the customer. "Something is wrong if workers do not look around each day, find things that are tedious or boring, and then rewrite the procedures.

Even last month's manual should be out of date. " - Taiichi Ohno, former Toyota executive VP 2. Respect for People and understand others. Take full responsibility of the job we have been assigned . Communicate sincerely to avoid foul information being sent. Develop yourself and others, both personally and professionally. Robust evaluation and knowledge retention systems: Following a rigorous cycle of Plan, Do, Check, Act (PDCA) means that new ideas are continuously evaluated and made better.

Knowledge is transferred by the writing of detailed reports, making these reports accessible to everyone else, and communicating one's knowledge to other people. This commitment to knowledge sharing is called horenso. Eliminating waste (muda): Overproduction (unnecessary parts or stock not required by customers) Waiting (decrease idle time) Excessive travel (transporting parts and materials) Overprocessing (performing actions which do not benefit the customer in any way) Unnecessary motion (movement by people or machines which does not add value) Defects and corrections (stop defects at the source).

Some lean-methods add non-utilisation of resources as waste eg. not using people's talent Apparently, the Japanese-related philosophy may be unfamiliar to workers from North Americans and people of other cultures. Some issue occur regarding product may due in part, to "a failure by Toyota to spread its obsession for craftsmanship among its growing ranks of overseas factory workers and managers. " Toyota is attempting to address these needs by establishing training institutes in the United States and in Thailand.
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